Frequently asked questions
How authentic is this product?
The ShoPlace guarantees that all products it sells are 100% genuine and in their original packaging.
How long does delivery usually take?
We ship out orders in 2-3 working days.
What is the process of canceling my order?
If you are willing to cancel your order, you should inform The ShoPlace during the first hour after placing your order.
And you should include the following details in the email:
- Your name
- Your order number
- Reason for canceling the order
- Payment method
Would you be able to restock this product?
We can offer you the best products at the best prices because we only purchase the best products that glam up your look. Because of this, there might be times when products are out of stock but don’t worry. Our team is constantly working to source them.
So, we can’t provide you with an exact date when the products will be available again.
Do you have a minimum order quality and a lead time?
The minimum purchase order is $100, and orders are shipped within 2-3 working days.